Last Updated: 11-11-2023
- Introduction
- Welcome to VF Topup! This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile recharge services through our Android app.
- Information We Collect
- a. Personal Information: - When you sign up for VF Topup, we may collect your name, email address, phone number, and other necessary details to create and manage your account. - For payment processing, we may collect billing information, including credit/debit card details or other payment method information.
- b. Transaction Information: - We collect information related to your mobile recharge transactions, including the mobile number, service provider, recharge amount, and transaction history.
- c. Device Information: - We may collect information about the device you use to access our app, including the device type, operating system, and unique device identifiers.
- d. Location Information: - With your consent, we may collect and process information about your precise location for location-based services.
- How We Use Your Information
- a. Provide Services: - We use your information to process mobile recharge transactions and provide you with the requested services.
- b. Customer Support: - Your information helps us respond to your customer service requests and support needs more efficiently.
- c. Communication: - We may use your email address to send you transaction updates, newsletters, and promotional materials. You can opt-out of promotional emails at any time.
- d. Improvements: - We use aggregated and anonymized data to analyze user behavior and improve our app's functionality and user experience.
- e. Security: - Your information is crucial for maintaining the security of our app, preventing fraud, and protecting against unauthorized access.
- Sharing Your Information
- a. Service Providers: - We may share your information with trusted third-party service providers who assist us in providing and improving our services.
- b. Legal Compliance: - We may disclose your information if required by law or in response to a valid legal request.
- c. Business Transactions: - In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- Your Choices
- a. Account Information: - You can review and update your account information by logging into your account on the VF Topup app.
- b. Communication Preferences: - You can choose to opt-out of promotional emails by following the instructions in the emails.
- Security
- We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.
- Changes to this Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
- Contact Us
- If you have any questions or concerns about this Privacy Policy, please contact us at developer@erpuse.com.
By using the VF Topup, you agree to the terms outlined in this Privacy Policy.
Adhwa Billa Trading LLC,
Al Barka, Sultanate of Oman